Privacy Policy
Last Updated: November 2025
1. Introduction & Commitment to Privacy
Edumika ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services. Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using Edumika, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
We collect information in various ways, including information you provide directly, information collected automatically, and information from third parties.
Information You Provide:
When you create an account, enroll in courses, make purchases, or contact us, we collect your name, email address, phone number, password, payment information, learning preferences, educational background, and profile information.
Automatically Collected Information:
We collect device information, IP address, browser type, operating system, pages visited, time spent on pages, clickstream data, and cookies through analytics tools and tracking technologies.
Payment Information:
Payment processing is handled by our secure payment partners. We do not store complete credit card information but may store transaction records for billing purposes.
3. How We Use Your Information
- • To provide, maintain, and improve our educational services and learning experience
- • To process transactions and send related information
- • To send promotional communications, updates, and marketing materials (with your consent)
- • To personalize your learning experience using AI-powered recommendations
- • To monitor and analyze usage patterns for service optimization
- • To comply with legal obligations and enforce our terms of service
- • To prevent fraudulent activities and enhance platform security
- • To respond to your inquiries and provide customer support
- • To conduct research and develop new features and services
4. Data Retention & Security
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We implement comprehensive security measures including encryption, secure sockets layer (SSL) technology, firewalls, password protection, and regular security audits to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
5. Third-Party Sharing & Disclosure
We may share your information with service providers, payment processors, analytics platforms, and educational partners who assist us in operating our website and providing services. We do not sell your personal information to third parties. We may disclose information when required by law or to protect our rights and the safety of our users.
6. Your Privacy Rights & Choices
Depending on your location, you may have the following rights:
- • Right to access your personal information
- • Right to correct inaccurate data
- • Right to delete your information
- • Right to opt-out of marketing communications
- • Right to data portability
- • Right to lodge a complaint with relevant authorities
7. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, remember your preferences, understand usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences, though this may affect functionality.
8. Children's Privacy
Edumika is designed for users of all ages. For users under 13, we comply with COPPA (Children's Online Privacy Protection Act) and collect minimal information. Parents or guardians can contact us to review, update, or delete a child's information.
9. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using Edumika, you consent to such transfers and our collection and processing of data as described.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Edumika Support
Email: support@edumika.com
Address: Kuril, Vatara, Dhaka - 1229, Bangladesh
Phone: +880 1764 638281